FAQ

No referral is required to see an EP. However, if your GP writes you a Chronic Disease Management (CDM) plan, you may be eligible for Medicare rebates on up to 5 sessions per calendar year. NDIS and DVA participants are also welcome.

Face-to-face consultations and supervised sessions are held in Brisbane, QLD. Online consultations run via Google Meet (30–45 minutes) and are available to clients anywhere in Australia and internationally — you’ll need a device with a camera. Online delivery is just as effective for the vast majority of presentations. Your individualised program includes video demonstrations for every exercise, and WhatsApp coaching runs between sessions for subscription clients.

A Chronic Disease Management (CDM) plan from your GP makes you eligible for Medicare rebates on up to 5 EP sessions per calendar year. Ask your GP whether you qualify — it’s a straightforward process for most chronic conditions.

Rebates are processed on the spot — no paperwork required. The standard model is a gap payment: you pay the consultation fee and the Medicare rebate is returned immediately. For example:

• 45-minute consultation: $130
• Medicare rebate (with CDM plan): $61.80
• Out-of-pocket gap: $48.20

Bulk billing is available on request. NDIS participants can access EP under their plan — Project 97 is a registered provider. DVA Gold and White Card holders are also eligible.

Consultations and one-off sessions are paid by card via Halaxy at the time of booking. Medicare claiming is available on the spot for eligible consultations. Weekly subscriptions (Monthly Programming $60/week, Programming + Coaching $85/week) are billed weekly by card through Halaxy, on a 12-week minimum plan, then week-to-week with 7 days’ notice to cancel. International clients pay in AUD.

An Accredited Exercise Physiologist holds a university degree in clinical exercise physiology and is registered with ESSA as an allied health professional. EPs are trained to prescribe exercise for medical conditions, manage complex presentations, and work within Medicare, NDIS, and DVA systems. A personal trainer holds a Certificate III/IV and is excellent for healthy individuals focused on general fitness — but when injury, chronic conditions, or complex health is involved, an EP is the right choice.

Most people who haven’t gotten results have either been seeing the wrong type of practitioner for their stage of recovery, or been given generic advice that doesn’t account for their specific presentation. An Accredited Exercise Physiologist specialises in the active, progressive phase of rehabilitation — building capacity, not just managing pain. If passive treatments haven’t moved the needle, exercise physiology is often the missing piece. The initial consultation will make it clear quickly whether exercise physiology is the right fit.

Subscriptions have a 12-week minimum commitment so we can do the work properly and get you results. After that you continue week-to-week and can cancel anytime with 7 days’ notice. If something genuine comes up during the first 12 weeks — injury, hardship, a move — talk to me and we’ll sort it out.